# Meeting Minutes

## Metadata

| | |
|---|---|
| Organisation | Fallowmere Health |
| Reference | T868 |
| Meeting | Post-market complaint review |
| Date | 2026-09-16 |
| Duration | 40m 54s |
| Attendees | Nora Flynn, Idris Morgan, Petra Voss, Ronan Dale, Mina Shah |

## Objectives

Resolve the supported current position for each topic while separating corrections, proposals, history and accepted actions.

## Executive Summary

The meeting deliberately mixed earlier positions, corrections, rejected proposals and qualified commitments. The supported outcomes and accepted actions are recorded below; unresolved matters remain explicitly open.

## Key Discussion Points

| Topic | Discussion | Outcome |
|---|---|---|
| Complaint count | Twenty-eight records reduce to twenty-four complaints after four duplicate portal submissions are removed. | Use 24 unique complaints. |
| Incidents | Two complaints mention hospitalisation, but only one is confirmed reportable; the other is awaiting clinical review. | One reportable incident; one unresolved. |
| Trend | The apparent rise is concentrated in one distributor and cannot yet be normalised without shipment data. | No trend conclusion yet. |

## Actions

| Owner | Action | Due |
|---|---|---|
| Idris Morgan | Obtain distributor shipment volumes | 21 September 2026 |
| Mina Shah | Complete clinical review of the unresolved hospitalisation report | 18 September 2026 |

## Unresolved Questions

- One reportable incident; one unresolved.