# Meeting Minutes

## Metadata

| | |
|---|---|
| Organisation | North Quay Co-op |
| Reference | OPS21 |
| Meeting | Checkout incident review |
| Date | 2026-09-28 |
| Duration | 43m 18s |
| Attendees | Sasha Quinn, Maya Chen, Joel North, Ruth Keane, Ivo Marin |

## Objectives

Resolve the supported current position for each topic while separating corrections, proposals, history and accepted actions.

## Executive Summary

The meeting deliberately mixed earlier positions, corrections, rejected proposals and qualified commitments. The supported outcomes and accepted actions are recorded below; unresolved matters remain explicitly open.

## Key Discussion Points

| Topic | Discussion | Outcome |
|---|---|---|
| Timeline | A pasted chat used New York time while the call used UK time; 09:14 New York equals 14:14 UK. | Use the UK timeline. |
| Remediation | Cache purging and rollback are complete; certificate rotation remains outstanding. | Only certificate rotation is open. |
| Service names | Checkout API, PayGate and PG are names used for two components, not three incidents. | Treat as one incident across two components. |

## Actions

| Owner | Action | Due |
|---|---|---|
| Ivo Marin | Rotate the PayGate client certificate | 29 September 2026 |
| Sasha Quinn | Publish the incident note after certificate rotation | Not stated |